Making a survey that fits your business interest and branding is crucial in giving your customers a tailored and satisfying experience that promotes revenue growth. The “Settings” section inside your Survey builder will help you achieve that personalization.
To access it, switch to the Settings section using the top bar.
On Submit
Here you will set what happens when your survey is submitted.
Open URL: If you choose this option, when your survey is submitted, the visitor will be sent to the URL of your choice. We generally recommend sending them to a "Thank You" page
Message: If you choose this option, your visitor will see a message after submitting the survey and remain on the same page. You have to add a message in the input section for this to take effect.
Order Confirmation: In surveys with the Sell Products element, this option will redirect the customer to an order confirmation page upon submission.
Disqualify Immediately
When building your survey, you have the option to "Disqualify Immediately" when a visitor chooses a specific answer. This is very valuable when qualifying leads. You can choose what happens to that visitor when they are immediately disqualified. You have 2 options:
Open URL: The visitor will be sent to the URL of your choice.
Message: Your visitor will see a message after being disqualified, and remain on the same page. You will need to add a message in the input section for this to take effect.
Disqualify After Submit
You also have the option to "Disqualify After Submit" when a visitor chooses a specific answer. This will allow the visitor to finish the entire form but be disqualified at the end. You can choose what happens to that visitor when they are immediately disqualified. You have 2 options:
Open URL: The visitor will be sent to the URL of your choice.
Message: Your visitor will see a message after being disqualified, and remain on the same page. You will need to add a message in the input section for this to take effect.
Facebook Pixel
Input
Track form submissions and use your Facebook Pixel for analytics and advertising.
Ignore this field if you plan to use this survey inside a funnel.
Events
Specify Facebook Pixel event settings for tracking and attribution.
On Page View: Choose what events will fire when a visitor lands on the page in which your survey is embedded.
On Form Submission: Choose what events will fire when a visitor submits your survey.
Survey Settings
These settings define general survey behavior. These settings are:
Create Contact on Partial Submission: Enabling this option will create a contact with the information collected, even if the customer didn't finish filling out the survey.
Auto Navigation: Disabling auto-navigation will make it hidden, so the visitor absolutely must select "Next" to see the next survey slide and question.
Scroll to Top: By using this toggle option, you can choose to scroll to the top of the survey.
Sticky Contact: Sticky contact will autofill your visitor's contact information that was previously entered so they do not need to enter it twice.
Use GDPR-Compliant Font: This will replace your fonts with one that complies with the General Data Protection Regulation (GDPR).
Enable Timezone: By keeping the toggle on, you can get the information of the Timezone of the individual submitting the survey.
Those are the basis of how your Options work inside the Survey builder, now you can tailor the survey details to your needed specifications ensuring they are functional, branded, and satisfactory for you and your customers!