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Workflow Actions

Send Documents & Contracts Action

Last updated on 23 Aug, 2025

Utilize the Send Documents & Contracts action in Workflows to generate contracts for your contacts. With this action, you can send contracts immediately or save the contract as a draft for review. By doing so, only the designated individual will have access to review and finalize the documents before they are sent, ensuring accuracy, compliance, and a streamlined approval process. This feature simplifies contract management, reduces errors, and enhances security by limiting access to sensitive documents. Let's dive in!

How It Works

Navigate to the Automation > Workflows section in your account, then create a new workflow or select an existing one from the list.

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Once the builder loads, add the relevant triggers and preceding actions. Next, click the plus icon and add the Send Documents & Contracts action to your workflow.

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Action Name 

Update the Action Name to accurately reflect its function and purpose.

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From User

Next, select the user whose name and email address should be associated with the template.

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Template

Select the template you wish to send. Please note that this field will only display templates that have been created in the Payments > Documents & Contracts Templates section of your account. Ensure that your template has been added in that section beforehand.

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Sending Mode

Choose whether to send the document to the contact once the workflow step is activated or to save it as a draft for approval.

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Finally, click save to retain your changes. 

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Don't forget to publish and save the workflow to streamline the issuing of your documents & contracts!

4/4/25 Ext.

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